Code White

Bomb Threat / Suspicious Item

Most bomb threats are received by phone. Bomb threats are serious until proven otherwise. Act quickly, but remain calm and obtain information with the checklist below.

If a bomb threat is received by phone

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    Remain calm. Keep the caller on the line for as long as possible. DO NOT HANG UP, even if the caller does

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    Listen carefully. Be polite and show interest

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    Try to keep the caller talking to learn more information

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    If possible, write a note to a colleague to call the MNRH Public Safety (7-1708/#2222)

    Or, as soon as the caller hangs up, immediately notify them yourself

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    If your phone has a display, copy the number and/or letters on the window display

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    Complete the Bomb Threat Checklist immediately.

    Write down as much detail as you can remember. Try to get exact words.

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    Immediately upon termination of the call, DO NOT HANG UP, but from a different phone, contact MWHC Public Safety immediately with information

    Await instructions

If a bomb threat is received by handwritten note:

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    Call 7-1708 or #2222 if in-house, otherwise 911

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    Handle note as minimally as possible

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If a bomb threat is received by email:

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    Call 7-1708 if in-house, otherwise 911

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    Do not delete the message

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If a bomb threat is received by handwritten note:

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    No return address

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    Excessive postage

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    Stains

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    Strange odor

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    Strange sounds

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    Unexpected delivery

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    Poorly handwritten

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    Misspelled words

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    Incorrect titles

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    Foreign postage

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    Restrictive notes

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DO NOT:

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    Use two-way radios or celluar phone; radio signals have the potential to detonate a bomb

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    Evacuate the building until police/MWHC Public Safety arrive and evaluate the threat

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    Activate the fire alarm

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Contact MedStar Washington Hospital Center Public Safety (7-1708)

911 (If off campus)